Resilient, Secure Cellular Connectivity.
In the security sector, keeping systems online is essential. From CCTV towers protecting valuable assets, to body cameras needing strong connections for real-time streaming, to lone workers in remote areas, uninterrupted connectivity is critical for safety, performance, and peace of mind.
Why Security Firms Choose Titus
Stay Connected Anywhere
Your team can handle calls on-site, in vehicles, or from a control center without losing quality.
Easy to Scale Up
Add new lines or locations quickly as contracts grow, with no disruption to daily operations.
Built-In Support
Get dependable help when you need it, so your phone system stays up and running when it matters most.
Need Help Choosing the Right Telecom Solution?
Use the form below to tell us what you need help with. Whether you’re setting up business telecoms for the first time or reviewing your current setup, we’ll give you a clear, useful answer to help you make the right decision.
Keeping Police Teams Connected
The Challenge:
A police department needed a better way to keep officers connected in areas with poor mobile coverage. Their single-carrier SIM cards often dropped out, creating delays in frontline communication.
What Titus Did:
See What Our Clients Are Saying
Find the Ideal IoT Connectivity for Your Devices, Locations, and Data Needs
Looking for seamless IoT connectivity? We help you choose the right solution for tracking assets, monitoring environments, and scaling operations. Our IoT connectivity options are designed to be reliable, low-maintenance, and built to last—ensuring your devices and data stay connected, no matter where you are.
Security Companies: Getting Your Phone System Right
If you run a security company, you know how critical clear, reliable communication is.
A modern phone system does more than handle calls – it helps you manage teams, control costs, and adapt as your business grows.
This article covers what to consider – from VoIP to PBX, cloud options, remote working, and how to avoid hidden costs.
1. What Should a Security Firm Look For in a Phone System?
A security firm needs more than a basic phone line – it needs a system that’s reliable, flexible, and built for critical communication. Downtime or poor call quality can slow response times and put safety at risk.
Key features to look for include:
24/7 reliability with strong uptime guarantees
Call routing to connect teams in the field, control centers, and client sites without delay
Mobile integration so staff can take calls on the move
Scalability to add new lines quickly as contracts expand
Security tools like encrypted calls and detailed call logs for compliance
The right system helps security firms stay connected, coordinate teams faster, and provide clients with a dependable service.
2. Why VoIP Makes Sense for Security
VoIP is a strong fit for security companies because it combines reliability with flexibility. Unlike traditional landlines, VoIP runs over the internet, making it easier to scale and manage across multiple sites.
For field teams, VoIP enables calls from mobile apps, laptops, or desk phones, so communication is never tied to a single location. Features like call forwarding, voicemail-to-email, and smart routing keep teams connected even during emergencies.
Cost savings are another benefit. VoIP eliminates expensive line rentals and reduces long-distance charges, while still offering business-grade security through encryption and secure hosting.
For firms that depend on uninterrupted communication, VoIP delivers a system that’s both affordable and built for critical operations.
3. PBX and 3CX: Do You Need Them?
PBX (Private Branch Exchange) systems manage how calls flow within a business – handling extensions, voicemail, and routing between teams. Traditionally, this required on-site hardware, but today many companies use hosted PBX systems managed in the cloud.
Platforms like 3CX take this further by offering a software-based PBX with advanced features such as video calls, chat, and CRM integration. For security companies, this can mean smoother coordination between field staff, dispatchers, and clients.
Do you need one? If your firm handles a high volume of calls or needs advanced management tools, a hosted PBX or 3CX setup can be a smart choice. Smaller firms, however, may get what they need from a simpler VoIP service without the extra features.
